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User Experience Manager, eCommerce - Health

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Marketing
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Malaysia
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A fantastic opportunity is available for a User Experience Manager to join our E-Commerce Marketing team.

  

 

This role is responsible to

  • Coordinate with E-Consumer Team & E-Customer team to develop content & implement across E-Commerce
  • Work with in-house E-Commerce team and liaise with brand team to drive creation of rich content across e-Commerce platforms. Rich content can be product, category, official store/shop-in-shop, educational,engagement or campaign content for all E-commerce platform (Retail, Market Place & D2C)
  • Develop and optimize product description and SKU listing to trigger high rank on-site search.
  • Work with E- CUSTOMER MANAGER in creating in-store promo for specific and cross category including content, visibility and converted traffic through Marketing Program both National and Channel specific.
  • Overseen the Customer Service performance on product discussion, review & rating.
  • Manage the CRM (Email, SMS, WA & Chat Bot) content development and subscription based to boost the sales performance.


Is this You?

  • Bachelor or Master degree in Marketing, Fine Arts or Business Management related field
  • Min 3 years’ working experience working in related digital or online marketing performance analytics and optimization with proven track record and strong capability in managing key E-Commerce partner are preferred.
  • Possess superb knowledge and experience in leading and managing Digital Media, Social Media, Brand and O2O include managing agencies.
  • Proficiency in content marketing basic principles 
  • Concrete knowledge of website analytic tools. 

In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly Global organisation.

 

RB is different: ‘good enough’ isn’t good enough here.

RB is the world's leading consumer health and hygiene company, We work with the best people to challenge conventional thinking and keep giving people innovative solutions for healthier lives and happier homes, through our brands like Nurofen, Strepsils, Mucinex, Dettol, Lysol, Finish and Vanish. 



Apply Now for a chance to really change the game!

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