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IT Business Relationship Manager

Information Services
Thanks for your interest in the IT Business Relationship Manager position. Unfortunately this position has been closed but you can search our 701 open jobs by clicking here.


A fantastic opportunity is available for an IT Business Relationship Manager to join our IS team.



This role is responsible in operating as the lead IT engagement partner for a portfolio of projects and Business Unit management team. 

You will be asked to guide and lead the staff within their remit on using technology to solve their business needs and provides expert support during the "end-to-end" delivery of such technology solutions, where the business management teams may have no clear idea of how technology could be effectively utilized.


You will also act as the key point of escalation for the business management teams and is accountable for maintaining a positive relationship between the directors and IT. 

Key Responsibilities

  • Manage relationships with IT and business unit top management.
  • Consult with business unit Management Teams and review IT usage, services, technology, and department specific projects in order to identify, forecast and develop IT needs.
  • Monitor all elements of IT performance for the assigned clients.
  • Takes the lead with internal staff and external suppliers to ensure appropriate service levels are agreed, review service performance against these agreed levels, identify service improvement plan/actions and ensure the successful and effective implementation of those plans.
  • Identify opportunities for the beneficial application of IT solutions and leads the implementation of existing IT services and development of new strategic and tactical IT solutions to business needs
  • Educate IT regarding the needs and objectives of the assigned clients. Delivers formal and informal presentations to staff within the IT function

Is this You?

  • University Degree. Master will be valuable
  • Demonstrate significant experience in the IT industry with expertise in areas of Business engagement including Project management and business analysis
  • Ability to identify and analyze alternative approaches to dealing with issues and problems.
  • Excellent communication skills, both written and verbal including active listening
  • People and relations management


In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly Global organisation.


Apply Now for a chance to really change the game!



RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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